• Benefits at a Glance
  • Request Additional ID Cards
  • Claims Issues
  • Request Physician Directories
  • Add/Remove/Change Employee Benefits
  • Request Materials
  • Cobra Administration

Why Choose BeneServ?

Complimentary Benefit Services and Discount Plans for Your Company

We search the nation for ways to help you control costs. This is why we bring you a number of complimentary benefits and discount plans that you and your employees will find valuable. New benefit services are always being added.

NO CHARGE
Human Resource Services*
BeneServ Your
Broker

HR Administration and Ongoing Enrollment Support

  • Enroll and terminate employees from all benefit plans using a secure web-based Human Resource Information System (HRIS)**
  • One simplified universal enrollment application form for all of your insurance products– available online or hard copy
  • "One on One” employee enrollment assistance
  • Enrollment and billing issue resolution
  • Online HR reference center, with a customizable HR document forms and policies library with over 100 forms and documents available to download for immediate use
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Direct Employee Support and Advocate Services

  • Toll-free employee call center with extended evening hours providing immediate assistance
  • 24 hour internet service portal with "live” customer service response
  • Answer benefit and coverage questions
  • Resolution of unpaid claim issues, i.e. eligibility, carrier, physician or Lab processing errors, balance billing and out of network coding errors
  • Resolve Rx claims and Pharmacy eligibility disputes
  • Claims appeal communication and assistance
  • Locate primary care physicians and specialists
  • Obtain new ID cards
  • Process primary care and address changes
  • Update student eligibility
  • Assist with enrollment into wellness benefit offerings
  • Help Medicare eligible employee’s transition into Medicare supplement plans
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Employee Benefit Communications & Training

  • Provide comprehensive benefit plan information to your employees so they fully understand and appreciate their benefit options
  • Provide access to web-based benefit plan information including: plan coverage, payroll deductions, carrier links and other relevant benefit updates
  • Ongoing communications via bulletins to inform employees of the latest changes in coverages Customized by industry – medical and prescription drug benchmarking reports
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Yearly Renewal Analysis Review and Premium Negotiation

  • Our large volume of business and longstanding carrier relationships guarantees the lowest rates available
  • Automatic renewal processing showing all major carriers and options 60 days in advance of your renewal
  • Guaranteed lowest ancillary product rates, i.e. Dental, LTD, STD and life
  • Continuous monitoring to ensure that your benefit plans remain competitive, timely, and cost effective
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Annual Open Enrollment Support

  • BeneServ will provide the tools and staff to streamline the open enrollment process and make it enjoyable, not a headache
  • One page easy-to-understand enrollment application for all of your insurance carriers
  • Professional "one on one" open enrollment counselors
  • Coordination of benefits fairs and open enrollment meetings
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Regulatory Compliance Services

  • Complete COBRA Administration mailing of initial notifications, qualifying event letters, billing and collection of COBRA premiums
  • HIPAA certificates processed
  • COBRA "Hotline" for answers to all of your COBRA questions
  • Federal and State Labor Law Posting requirements
  • Updates on all Federal and State regulatory proposals or changes
  • Annual preparation of signature-ready 5500 forms
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HR Policies and Practice Assessments & Employee Relations

  • Comprehensive onsite evaluation and review of your current Human Resource polices and practices
  • HR compliance assessment helps to ensure your full compliance with federal, state and local employment laws and regulations
  • Customizable employee handbook template and review of your current handbook
  • Employee labor relations policies, practices, and forms
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Access to Employment, Benefit & Labor Law Attorneys

  • Get the answers to your legal questions on complicated employee relation situations via e-mail or phone to help avoid expensive litigation
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Free Notary Services

  • Our state-licensed Notary will gladly notarize your documents at our corporate offices– onsite notary services at your location are also available by appointment
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Discount Payroll Services

  • Enjoy savings of up to 50% off your current payroll pricing while still receiving superior service
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"Compliance Assured" Seal of Approval

  • BeneServ Corporate Benefit Services, Inc has earned the Compliance Assured Seal of Protection showing that we are in full compliance with the (Gramm-Leach-Bliley Act) and corresponding state privacy protection laws. These laws are designed to protect your employee’s privacy, personal, financial & health information, and also protect your employees against identity theft. Ask your broker for their Compliance Assured Seal of Compliance certificate.
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*As of 1/1/07. HR and benefit services are subject to change based on outside market conditions.

**Completed employee enrollment applications must be submitted to BeneServ by fax, mail or e-mail for enrollment into your selected benefit plans.